Privacy Policy

Effective Date: 18 April 2025

Welcome to SkippyEd (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.skippyed.com or use any of our services.

Note: The term “SkippyEd” refers to the digital platform and services provided by SKIPPY ED SOFTWARE SOLUTIONS – FZCO, a company licensed in the United Arab Emirates under Freezone License #57870, issued by the Dubai Integrated Economic Zones Authority.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register or create an account
• Fill out assessments, quizzes, or surveys
• Contact us via chat, email, or phone
• Make payments or use platform features

This may include:

• Name, email address, phone number
• Educational background and subject preferences
• Grades or test scores (when entered)
• Career interests and goals
• Payment and billing information (if applicable)

2. How We Use Your Information

We may use the information we collect to:

• Provide and personalize our career guidance services
• Communicate with you regarding updates, support, and offers
• Improve platform features through analytics and user behavior tracking
• Fulfill legal and regulatory obligations

3. Legal Basis for Processing (if applicable under GDPR-equivalent principles)

We rely on the following legal bases to process your data:

• Your consent (for marketing or assessments)
• Our legitimate interest (for platform operation and product improvement)
• Compliance with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your data only with:

• Our trusted service providers (e.g., hosting, analytics, payment processing)
• Government or legal authorities if required by law
• Schools or partners, only with your prior consent

All partners and providers are contractually obligated to protect your information.

5. Data Transfers and Storage

Your data may be stored and processed in the United Arab Emirates, India, or other jurisdictions, subject to reasonable safeguards. By using our platform, you consent to such international transfers in accordance with applicable law.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account or personal data at any time.

7. Your Rights

Depending on your country, you may have the right to:

• Access the data we hold about you
• Request corrections to your data
• Request deletion of your personal information
• Withdraw consent to processing
• Request data portability

You can exercise these rights by contacting us at info@skippyed.com.

8. Cookies and Tracking Technologies

We use cookies to:

• Improve user experience
• Track usage for analytics
• Remember user preferences

You can control or disable cookies via your browser settings.

9. Children’s Privacy

SkippyEd is intended for use by students aged 14 years and above. If you are under 18, you must use the platform with the consent and supervision of a parent, guardian, or school. We do not knowingly collect data from children under the age of 14.

10. Data Security

We implement appropriate technical and organizational measures, including:

• Encrypted data storage
• Role-based access controls
• Regular monitoring and auditing

While we take every precaution, no online platform can be 100% secure. We encourage users to maintain good security hygiene (e.g., use strong passwords).

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available at www.skippyed.com/privacy-policy. Continued use of the platform after updates constitutes acceptance.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Email: info@skippyed.com

Legal Entity:SKIPPY ED SOFTWARE SOLUTIONS – FZCO

Address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, UAE